Who we are

This Privacy Policy (“Policy”) is between Wakaba Japanese Food Co. (Wakaba), a sole proprietorship concern, and you the user (“you”) of (the “Site”). By accessing the Site you have agreed to all the terms and conditions stated herein. This Policy describes how your Personal Information i.e. Device Information and Order Information as defined below, is collected, used, and shared when you visit or make a purchase from the Site


Please note when you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”


It is agreed and understood that: (a) Wakaba will collect Device Information using including, but not limited to, the following technologies: – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier; “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps; “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site and such other technologies which are not specifically mentioned herein which may be of relevance towards data collection. (b)Wakaba will collect certain information from you, including your name, billing address, shipping address, payment information including, but not limited to, credit card/debit card/payment wallets/UPI ID, and all other relevant details relating to the payment through our gateway partner, etc., email address, and phone number and all other information relevant for the effective delivery of the Order placed by you on the Site (“Order Information”). “Device Information” and “Order Information” wherever the context so requires in this policy shall be collectively referred to as “Personal Information”.

Personal Information

We use the Personal Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Personal Information to communicate with you; Screen our orders for potential risk or fraud (in particular, your IP address); and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services; and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We will share your Personal Information with third parties to help us use your Personal Information, as described above.  Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.


It is agreed and understood that by using this Site you have accepted this policy and have agreed to the above information and have confirmed that you are above the age of 18. If any misrepresentation is found to be made to the Personal Information you shall be liable for any loss, liabilities, damages, and costs, either directly or indirectly which may be attributable to such misrepresentation and shall at all times keep Wakaba indemnified against any loss, liabilities, damages, and costs, either directly or indirectly which may be attributable to such misrepresentation made by you in the Personal Information provided for on our Site.

It is agreed and understood: (a) that all intellectual property rights with respect to the Site belong to Wakaba; (b) When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information; and (c) We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

If you have any further clarifications with respect to this Policy, contact us by e-mail at [email protected]